Merchants
ATM On-Line Reporting
Through this service, you can gain access to vital information on your ATM’s performance. Keep
track of transaction volume, bank deposits and surcharge revenue through this easy to use website.
1. Click on "Merchant Login"
2. Click on “Web Tools”
3. Enter your Logon Name and Password
4. Click on Logon
5. Select any options under the main menu.
6. Follow directions on the screen to obtain reports.
Quick Guide
Below are the most popular reports used by merchants.
ACH Reports
To obtain a report of your daily ATM cash deposits into your bank account:
- From the main menu, select Reports
- Select ACH Reports
- Select Cash ACH Summary by TID
- Select A Terminal ID (Your location will be set as the default)
- Select/Enter Start Date
- Select/Enter End Date
- Select Report Type (Select HTML to view report online or Adobe to print report)
- Click Submit
Daily Transaction Summary
To obtain a report summarizing your daily transactions:
- From the main menu, select Reports
- Select Transaction Reports
- Select Daily Transaction Summary
- Select A Terminal ID (Your location will be set as the default)
- Select/Enter Start Date
- Select/Enter End Date
- Select Report Type (Select HTML to view report online or Adobe to print report)
- Click Submit
Transaction Detail Report
To obtain a detailed report showing all transactions and when transactions were settled:
- From the main menu, select Reports
- Select Transaction Reports
- Select Transaction Detail Report
- Select A Terminal ID (Your location will be set as the default)
- Select/Enter Start Date
- Select/Enter End Date
- Select Report Type (Select HTML to view report online or Adobe to print report)
- Click Submit
Real Time Transactions
To view ATM transactions in real time:
- From the main menu, select Real Time Transactions
- Select Terminal Status
- Select A Terminal ID (Your location will be set as the default)
- Select/Enter Terminal Date
- Click Get Status
Cash Load
To maintain and track your ATM balance on the website: (Please note that the website can only track customer withdrawals. The website does not know how much money is added to your ATM. You must manually add to the website the amount of cash you add to your ATM to reflect the proper balance.)
- From the main menu, select Cash Management
- Select Cash Load Tool
- Select A Terminal ID (Your location will be set as the default)
- Select Add New Load
- A box will appear on the screen
- Enter Load Amount
- Select Cash Add to add the Load Amount to the ATM balance on the website or select Cash Swap to “swap” the ATM balance on the website (Cash Swap will erase the current ATM balance on the website and replace with the new Load Amount you enter.)
- Enter Load Date
- Enter Load Time
- Click Submit
- If cash load is successful, you will receive a message saying “Cash Load has been applied to terminal balance”.
View Amount of Cash in ATM
To view your ATM balance, select “Low on Cash” on the home page. If you do not see your balance, you may need to set your “Low on Cash” amount. To do this:
- From Main Menu select Cash Management Tools
- Select Low on Cash
- Select Terminal
- Select Terminal ID
- Enter Amount (the value in which the ATM will start reporting your Low on Cash Amount
ATM Mauals
